A few years ago, I stumbled upon a brand of sunnies called "Gage Sunglasses," and, of course, I had to buy multiple pairs so I could rock my name with my wardrobe. During quarantine, I started increasing my social media game and began engaging with the brand more on Instagram, which turned into meeting the… Continue reading Going Ahead with Gage: Interview with Joe Engelmann, Founder of Gage Sunglasses
Tag: Social Customer Care
How to Prepare Your Social Care Teams for the Holiday Rush!
With the holidays just around the corner, many brands are staring down their busiest, and oftentimes, most challenging time of the year. With the lurking holiday shopping madness of online and offline shoppers on the hunt for last-minute presents, social care volumes are expected to go through the roof. I recently sat down with Ray Rahmati, Spredfast + Lithium's… Continue reading How to Prepare Your Social Care Teams for the Holiday Rush!